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Home » Solved: How to Add SharePoint Site to Copilot Knowledge Base In Copilot Studio

Solved: How to Add SharePoint Site to Copilot Knowledge Base In Copilot Studio

Are you looking to boost your Copilot’s capabilities by integrating your SharePoint content? Microsoft Copilot Studio allows seamless integration of your SharePoint documents, folders, and libraries into your AI-powered agent’s knowledge base. In this step-by-step guide, we’ll show you how to connect your SharePoint site to Copilot Studio, making your training materials, product documentation, and policies accessible to your Copilot, ensuring faster and more accurate responses for your team. Let’s dive into the integration process.

Are you looking to integrate your SharePoint content with Microsoft Copilot to enhance your agent’s knowledge base? If so, you’re in the right place! In this blog post, we will walk you through the process of connecting a SharePoint site to Copilot Studio. By the end of this guide, you’ll be able to seamlessly add documents, folders, and libraries from SharePoint to your Copilot knowledge base and leverage this information to improve your agent’s responses.


Why Connect SharePoint to Copilot Studio?

Microsoft Copilot Studio offers powerful capabilities to integrate various knowledge sources, making it easier for your AI-powered agents to provide accurate and timely responses. By connecting a SharePoint site to Copilot, you’re essentially giving your agent access to your organization’s most valuable content, from training manuals to product documentation and policy guides. The hard work of creating these resources is already done – now, it’s time to make them accessible within your Copilot-powered agents.


What Can You Do with SharePoint Content in Copilot?

Once you’ve added your SharePoint content to Copilot Studio, your Copilot-powered agents will be able to reference and provide responses based on this knowledge. Here are a few use cases for leveraging SharePoint content:

  • Product Information: Provide Copilot with access to product manuals, FAQs, and other documentation to offer instant, accurate product-related answers.
  • Employee Training: Use SharePoint to store training resources, employee handbooks, and procedural documents that Copilot can use to assist with employee onboarding and training.
  • Policy and Compliance: Share internal policies, compliance documentation, and guidelines to help Copilot provide quick and accurate information on company regulations.

Step-by-Step Process to Add SharePoint to Copilot Studio

Let’s dive into the steps to add your SharePoint documents or libraries to Copilot Studio. The process is simple, and we’ll break it down for you.

1. Prepare Your SharePoint Site

Before integrating SharePoint with Copilot Studio, it’s important to organize your SharePoint documents, folders, and libraries effectively. Consider how large your knowledge base will be. The larger the SharePoint library, the more time it will take for Copilot to sift through and process the information. For faster response times, try breaking your content into smaller, more manageable folders or libraries.

2. Navigate to Copilot Studio

Once your SharePoint site is ready, head to Microsoft Copilot Studio. If you’re using an existing Copilot, open it and go to the “Knowledge” tab. This is where you can manage all the knowledge sources that your Copilot can reference.

3. Add SharePoint as a Knowledge Source

In the Knowledge tab, you will find an option to “Add Knowledge.” When you select this option, you’ll see various types of knowledge sources that you can integrate with your Copilot, including public websites, Dataverse, and SharePoint.

  • Choose SharePoint as your knowledge source.
  • Now, you’ll need to enter the URL of the SharePoint folder or library that you want to integrate. To do this, navigate to the desired SharePoint folder, copy the URL from your browser’s address bar, and paste it into the provided field in Copilot Studio.

4. Name and Describe Your Knowledge Source

After adding the SharePoint URL, you will be prompted to name your knowledge source and provide a description. This is an important step. Giving your knowledge source a meaningful name and description will help the AI understand what type of information it contains. For example, if you’re adding product information, a description like “This folder contains information regarding the products our company offers” would be appropriate.

5. Confirm Your Knowledge Source

Once you’ve added the URL and description, simply click Add to finalize the process. The SharePoint site will now be available as a knowledge source for your Copilot.

6. Access Control and Permissions

It’s important to note that Copilot will respect the existing security settings of your SharePoint site. If certain documents or folders are restricted, users who don’t have access to these resources in SharePoint will not be able to access them through Copilot, even if they have access to the Copilot agent. This ensures that your data remains secure and only authorized users can interact with sensitive content.


Tips for Organizing Your SharePoint Content

While it’s simple to add SharePoint sites to Copilot Studio, how you organize your SharePoint content can significantly impact your Copilot’s performance. Here are some tips to optimize the integration:

  • Granular Organization: If you have a large library of documents, break them down into smaller, more focused folders. This will allow Copilot to process and return results more efficiently.
  • Descriptive Naming: Make sure each folder and document is clearly named and categorized. The more descriptive your folder and document names are, the easier it will be for Copilot to understand and reference the content.
  • Permissions Management: Regularly review and update permissions to ensure that only the right users have access to the SharePoint content. This will maintain security while enabling seamless knowledge sharing via Copilot.

In Conclusion

Adding SharePoint content to your Copilot knowledge base is a straightforward process that can dramatically enhance the capabilities of your Copilot agent. Whether you’re providing internal knowledge like company policies or training documents, or you’re using SharePoint for customer-facing content like product manuals, integrating SharePoint with Copilot is an effective way to empower your AI assistant.

By following these simple steps, you’ll be able to leverage your existing SharePoint knowledge base, making it available to your Copilot-powered agent in no time.

Happy Developing!